Privacy Policy

At Prime Devices, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, interact with us, or purchase our products. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information:

When you make a purchase, sign up for updates, or contact us, we may collect personal details, including:

  • Name
  • Phone number (e.g., +923164773094 for inquiries)
  • Email address
  • Shipping and billing address
  • Payment details (processed securely through trusted payment gateways)

b. Non-Personal Information:

We also collect non-identifiable information such as:

  • Your IP address
  • Browser type
  • Pages visited on our website
  • Device information

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill your orders
  • To communicate updates regarding your orders, offers, and promotions
  • To improve our website’s functionality and user experience
  • To respond to inquiries and provide customer support
  • To comply with legal requirements and ensure the security of our operations

3. How We Protect Your Information

We take reasonable precautions to protect your personal data. These include:

  • Secure data storage and encryption
  • Use of trusted third-party payment gateways
  • Regular monitoring of our website for vulnerabilities

However, no method of data transmission over the Internet is completely secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell, rent, or share your personal data with third parties, except:

  • To trusted service providers assisting in delivering our services (e.g., shipping companies)
  • If required by law or legal authorities
  • To protect the rights, property, or safety of Prime Devices, our users, or others

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and gather usage statistics. You can manage your cookie preferences through your browser settings.

6. Your Rights

As a user, you have the following rights regarding your personal data:

  • Access to your data
  • Request corrections or updates
  • Request deletion of your personal information (subject to legal and operational requirements)
  • Opt-out of marketing communications at any time

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Children’s Privacy

Prime Devices does not knowingly collect data from individuals under the age of 18. If you believe a child has provided us with their information, please contact us immediately.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

  • Phone: +923164773094
  • Address: Sarban Chowk, Abbottabad, KPK, Pakistan
  • Email: info.primedevices@gmail.com

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.